Booking terms

Last updated 21 August 2026

These terms apply when you book with Mr Cut Barbershop, 2441 Jamacha Rd, Suite 101, El Cajon, CA 92019, phone (619) 440-3444.

Your appointment

Booking online reserves a specific barber for a specific length of time. Please arrive a few minutes early — arriving late may shorten your service or require rebooking, since the chair is booked again after you.

You book a person

Each barber keeps their own book, their own service list and their own hours, and is responsible for their own work. When you book online you are reserving that barber’s time specifically — not “a haircut at Mr Cut” — and if they are unavailable we will tell you rather than quietly move you to someone else.

Prices and payment

Prices shown are your barber's own, and are a starting point — the final price depends on the work, and your barber will confirm it with you before starting. Payment is taken in the shop. If yours asks for a deposit to hold the time, you will be told the amount at booking and taken to a secure checkout; that deposit goes to your barber and comes off the price of your service.

Cancelling, rescheduling, and no-shows

Plans change — tell us as early as you can so the time can go to someone else. Your confirmation email contains a link to cancel or move your appointment yourself, or you can call the shop. Please don't simply not turn up: a missed appointment is an hour your barber cannot fill and is not paid for. Repeatedly missing appointments may mean we ask you to book by phone in future.

If your barber is running behind

Hair does not always take the time it is supposed to. If the appointment before yours overruns, we will move your time and tell you — by text or email, as soon as we know, rather than leaving you sitting in the shop. If the new time doesn't work for you, say so and we will rebook you.

Results

Your barber will talk through what is achievable before starting. If you are unhappy with your service, tell us before you leave so it can be put right — that is much easier in the chair than a week later.

Text messages

Appointment reminders and offers are two separate opt-ins, and you choose each one when you book. Reply STOP to any message to opt out, or HELP for help. Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages. Full detail is in our privacy policy.

This website

We keep the site accurate, but availability, prices, and services can change. A booking is confirmed when you receive your confirmation message. Very occasionally we may need to contact you to move or decline a booking — if a barber falls ill, for example — and we will do that as soon as we can.

Governing law

These terms are governed by the laws of the State of California.